Hi, and thank you for taking your time to fill in our poll. We are developing a product that is intended to improve the overall quality of VoIP calling and therefore make end users experience more pleasurable — which would result in higher revenues for VoIP providers.
It should not take any more than a few minutes and will help us developing this product big time!
We will not share your contact information (if you will provide it below). You don't have to provide it if you don't want, it is absolutely optional.
Again, we're very excited about you being able to help us delivering a great product!
1. What is your type of business?
2. Do you collect your ASR (Answer/Seizure Ratio) statistics?
3. Do you monitor calls' MOS scores and other parameters such as Jitter, Packet loss and such?
4. What are your customers' typical complaints?
5. How important is it for you to be notified if call quality suddenly degrades?
6. How important is it for you to be able to lookup each and every call quality metric (for example, upon customer's request)?
7. How important is it for you to be able to compare your call quality to your competitors?
8. How important is it for you to be able to find carriers with better quality than those you're using currently?
10. Can we contact you for further polls and our development news? This question is absolutely optional.