Welcome to the 2009 Cooper Green Mercy Hospital(CGMH) Staff Satisfaction Survey. Your candid and honest responses to these questions are very important. Your responses will help identify strengths and weaknesses of the various programs designed to make CGMH an example of excellent patient care and an enjoyable and satisfying place to work.
Remember, your answers are strictly confidential. Only summary information from all of the responses will be available to Cooper Green Administration for distribution and discussion with the hospital’s staff.
2. In My Work Environment: I have the equipment I need to do my job.
3. In My Work Environment: My physical working conditions are as good as can be expected in other hospitals.
4. In My Work Environment: Safety on the job receives all the attention it should.
5. In My Work Environment: When I have a concern I know who to contact.
6. My Supervision: The amount of work I am expected to do is fair.
7. My Supervision: The directions I receive to perform my work are adequate.
8. My Supervision: My supervisor values my opinion and acknowledges my abilities.
9. My Supervision: I have a voice in making decisions that may affect me.
10. My Supervision: My supervisor communicates with me about things that affect my job.
11. My Supervision: My immediate supervisor lets me know when I am doing a good job.
12. My Supervision: Personnel policies are consistently applied to all staff.
13. My Attitudes About Work: The quality of patient care is very high.
14. My Attitudes About Work: Patient safety issues are a high priority in my section.
15. My Attitudes About Work: I enjoy the work I am currently doing.
16. My Attitudes About Work: When there is conflict in my Section on my shift we always try to work it out.
17. My Attitudes About Work: I know what our Section quality improvement activity is.
18. My Attitudes About Work: The staff receives support when needed.
19. My Attitudes About Work: I feel committed and dedicated to the mission of this organization.
20. My Attitudes About Work: I am able to express my feelings and opinions.
21. My Attitudes About Work: Everyone in my Section contributes his/her full share and more to the workload.
22. My Attitudes About Work: If I had a friend looking for a job, I would recommend Cooper Green Mercy Hospital as a good place to work.
23. My Attitudes About Work: When it comes to quality, I believe the staff is giving their best.
24. My Attitudes About Work: Providers in this health system treat me with respect.
25. My Attitudes About Work: I am proud to work at CGMH.
26. My Attitudes About Work: I care about the future of CGMH.
27. My Attitudes About Work: Administration cares about staff.
28. My Attitudes About Work: Administration keeps us informed about the things that are important to us.
29. My Attitudes About Work: Administration takes action to correct problems.
30. My Attitudes About Work: Administration has clearly communicated the Hospital’s mission, vision, and values.
31. My Attitudes About Work: Administration is making efforts towards improving the organization.
32. My Attitudes About Work: Administration seeks to understand the problems faced by staff.
33. My Attitudes About Work: There are opportunities for promotion and advancement at CGMH.
34. My Attitudes About Work: I feel comfortable calling the Quality Hotline.
35. My Attitudes About Work: I am aware of one or more things that have been done in my Section to improve our services.
36. My Attitudes About Work: Administration wants staff to be treated fairly.
37. Section Cooperation: My Section works very well with other sections.
38. Section Cooperation: I understand the concept of “internal clients or customers” (members of other Sections who depend on me so they can complete their jobs).
39. Section Cooperation: Other Sections in CGMH are responsive to their internal clients or customers.
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