Casablanca Customer Survey
Page One
Thank you for taking our customer service questionnaire.
It will take only 2-3 minutes to complete. We appreciate your business and value your opinion. We’ll use your opinions to take stock of our service and support and to make improvements.
All your answers are confidential and help us to serve you better.
1.
Have you eaten at Casablanca's restaurant before?
Yes
No
2.
If yes, how would you rate your experience?
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
N/A
Overall, how satisfied were you with your meal?
Overall, how satisifed were you with the cost of your meal?
3.
If you have dined at Casablanca, please rate the quality of our service staff.
Click on the number of stars to rate each item.
Rating
Promptness
Courteous
Helpful
Efficient
Understood my needs
4.
Whether you have dined with us or not, which of our other offerings (if any) are you familiar with?
You may select as many answers as you like.
Bar
Karaoke
Latin Dance Classes
Artful Hen Hens Party
Live Music
5.
How do you feel we could improve our menu?
More variety
More Australian dishes
More Latin dishes
More Asian dishes
More Pizza selections
Lower cost
More vegetarian options
More gluten-free options
Other suggestions
6.
If you have enjoyed Casablanca's other offerings but have not dined in our restaurant, what would entice you to try our meal selections?
7.
Where does our restaurant need to improve most?
Please click the boxes to rank the follow areas; numbers will fill in automatically. Number 1 is the area we MOST need to improve on.
1]
More Dietary Options
2]
Customer Service
3]
Variety of Menu
4]
Meal Quality
5]
Wait Times
6]
Price / Value for Money
8.
From a customer service prospective, would you recommend us ?
Yes
No
9.
What else could we do better? Do you have any other comments?
10.
Please add your email address if you would like us to follow up with you.
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